In Queensland the renting rules are set out in the Residential Tenancies and Rooming Accommodation Act (Qld) 2008. By signing a Tenancy Agreement, you have contractually agreed that you understand your legal rights and responsibilities, and agreed to abide by the terms of the tenancy agreement.
My role as your Managing Agent is to ensure that all parties are meeting their lawful obligations in accordance with the Residential Tenancies and Rooming Accommodation Act.
When renting a property, you are also creating a home. My priority is to ensure that you are safe, secure and happy in your home. However, should an incident arise that places you in breach of your agreement, or the Act, I am contractually obligated to fulfil my role as your Managing Agent.
When renting you must:
- look after the place and keep it clean
- let the Lessor or Agent know, in writing, if repairs are needed
- not damage, or allow someone else to damage the property & make good of accidental damage
- not cause a disturbance or nuisance for your neighbours
- not use the property for unlawful purposes
- get written permission from your Lessor if you want to change anything about your property
- pay your rent on time according to the agreement. Your rent due date is your paid to date.
— Tenant Resources
Routine inspections are a quick visual inspection, carried out to ensure the property is well cared for by the tenant and to check if there are any repair, maintenance [...]
HOW TO SET UP YOUR TENANT PORTAL There are 2 key ways to set up your Tenant Portal. We send you an invitation directly from our system to your email [...]
When it comes time to vacate a property, or requesting a tenant to vacate a property, there are several factors that need to be considered to ensure that [...]
Whilst the term ‘fair wear and tear’ is not specifically defined in Legislation, the accepted definition of ‘fair wear and tear’ is ‘Wear that happens during normal use or [...]
We understand that when there is maintenance at your property, you want to have the matter resolved ASAP. It is important for Tenant's to complete basic troubleshooting to ensure [...]
Source: Townsville City Council All dogs bark, but some barking dogs become a real neighbourhood nuisance - greatly reducing the quality of life for their neighbours and increasing neighbourhood [...]
At the time of writing this, Townsville is experiencing a rental crisis. Since July 2020, the amount of available rental properties has decreased significantly. The average rental property is [...]
There is often a debate about the requirements for completion of professional services by the tenant during and at the end of the tenancy. According to RTA figures something [...]
Smoke alarms save lives. Reports have found that the risk of death in a house fire is reduced by more than half if properly maintained smoke alarms are installed. [...]
Our hand over procedure is designed to offer our Tenants flexibility and convenience in relation to their vacate. Traditionally, tenants are restricted to Agency office hours, making the [...]
Live, 24/7 Tenant Portal
You are going to love it and you won’t have to call to find out when rent is due, what time your routine inspection is scheduled for or when your lease expires!
You will be able to report maintenance straight to our Property Management Software and send your property managers a direct email message, have the ability to scroll through the news feed which will outline rents overdue, upcoming rent due, maintenance (& its current status is) as well as download receipts, tenant history reports and see any upcoming events.
- Property and Tenancy Details – property address, paid to date, part paid (credit) amount, rent amount, tenancy commencement date, tenancy contract dates, bank reference # (Tenant ID), etc
- Activity Feed – rent due, rent arrears, rent receipts, scheduled inspections, reported maintenance, completed maintenance, etc
- New Maintenance – an internal maintenance reporting app that syncs your maintenance request directly to our system
- Message Agent – an internal email app that allows you to email us directly to our system
- Property Manager Details – providing the name and contact information for your Property Manager
